Experience
Sr. Director Agile Services
Travel nationwide for leading provider of state, local, and federal government service solutions to train teams in Agile principles and practices, including SAFe, Scrum, DevSecOps, Kanban, and Extreme Programming best practices. Guide team from traditional and Waterfall software development life cycle approaches to Agile methodology. Assess Agile maturity, identify gaps, and coach teams to implement iterative software delivery. Support pre-sales teams with subject matter expertise and create marketing materials and white papers for Agile, SAFe, and DevSecOps offerings.
- Built Lean Agile Center of Excellence (LACE) from ground up and instituted organization-wide Agile culture.
- Increased proposal win rates by standardizing communications that demonstrated product value and differentiators.
- Established series of Agile Playbooks to increase federal government opportunities.
- Accelerated software build velocity while continually improving quality through ongoing training and coaching.
Sr. Agile Coach
Liaised with vice presidents, directors, and team members to evaluate Agile maturity and existing Agile processes. Conducted one-on-one training and workshops focused on reinforcing Agile mindset.
- Generated categorized assessment of existing culture, processes, tools, and training programs; described approach, produced executive summary of findings, and prioritized recommendations by category.
Sr. Agile Coach
Transitioned federal agencies to Agile, SAFe, Scrum, Kanban, and DevOps; trained and coached personnel at all organization levels. Defined performance metrics to proactively manage Agile service offerings and client expectations.
Select Projects
Client –Bureau of Alcohol, Tobacco, and Firearms
- Established first Agile Playbooks and DevOps pipeline.
- Enabled rapid delivery of new capabilities in response to changing requirements.
- Reduced costs and time by training Contracting Officers to properly vet Agile vendors.
- Installed proper safeguards by implementing vendor due diligence procedures, vetting, and risk management best practices.
Sr. Agile Coach
Collaborated with diverse range of enterprise clients, service providers, operational, engineering, and development teams to lead enterprise Agile transformations. Leveraged multi-domain expertise to advise business leadership and C-level executives and outstanding communication skills to convey complex concepts to audiences at all levels of technical proficiency. Delivered infrastructure, big data, and web and mobile solutions that optimized flow and storage of data, supported insightful decision-making, and enhanced customer and user experiences.
Select Projects
Spearheaded conversion from Waterfall to Agile and created SAFe Agile transformation roadmap. Established and communicated transformation goals and trained Scrum team and leadership in Agile methodologies. Role modeled as Scrum Master for newly formed mobile app development and Web services Scrum teams.
- Aligned development processes to keep pace with fast-evolving business and customer requirements.
- Developed first Agile Playbook opening doors to federal, state, and local government prospects.
Senior Scrum Master and Agile Coach for data warehousing, BI, and infrastructure modernization projects for Fortune 500 financial services company. Managed project life cycles from discovery, planning and development, to testing and deployment, through maintenance and support. Facilitated Agile ceremonies; planned and executed sprints and led daily standups, Scrum of Scrum sessions, retrospectives, and demos. Maintained backlogs, managed risks, and removed impediments to ensure team progress towards goals.
- Built first Agile Scrum teams in global headquarters.
- Led transition from Waterfall to Agile / Scrum and Kanban iterative methodologies and increased customer satisfaction by rapidly responding to changing user needs.
- Expanded BI and analytics capabilities to include predictive analytics.
Led database administrators and infrastructure managers to migrate 200+ customers from individual spreadsheets across 30 customer resource managers to single, standardized platform.
- Equipped CRM representatives with easier data access, sharing, and backup processes.
- Created application data store and data mart that provided relevant analytics and enabled intelligence reporting.
- Centralized data from multiple sources and standardized conversions.
- Consolidated and redistributed data across platforms.
Sr. Technical Program Manager
Successfully managed cross functional teams for simultaneous software and hardware development project and product life-cycles for both global and local multi-technology product line company. Product Life Cycle experience included product compliance with local, international, regulatory requirements, and import/export laws. Negotiated multi-million dollar supplier contracts for worldwide support. Initiated and managed numerous BPI activities for cost reduction, process improvements and reducing corporate risks.